To our dear hotel mom, Georgia ❤️nnThere are simply not enough words to express our gratitude for the unforgettable stay we had at Leptos Panorama Hotel nThank you to the entire team, especially Georgi and Costa at reception and, above all, Georgia, our incredible Guest Relations Manager. She truly became our hotel mom, caring for us with endless warmth and attention throughout our stay.nAs Israelis and Jews, feeling so safe, welcome, and genuinely cared for meant the world to us. Being greeted with big smiles immediately made us feel at home.nBefore we even arrived, the hotel had already planned to upgrade us from a standard room to a stunning, spacious big suite with a bedroom, living room, kitchen,n bathroom, and two balconies, one with breathtaking sea and sunset viewsnGeorgia seemed to read our minds, always knowing exactly what we needed. Her kindness was extraordinary, and the surprises never stopped: baklava and a complimentary bottle of vodka on arrival, a free dinner despite our bed & breakfast booking, lunch boxes for the excellent boat trip we booked through the hotel, a bottle of white wine with fresh fruit the next day, and a farewell gift bag with local olive oil, natural soap, and herbal tea.nEvery day, Georgia and the reception team checked on us, shared wonderful recommendationsnThe hotel is beautiful, the infinity pool and views are spectacular, the food is varied and delicious, and Bus 21 takes you directly to Chania's Old Town, the market, and the Venetian Harbor in about 20 minutesnWe wholeheartedly recommend !nThank you so much Georgia and the entire hotel team. We will treasure these memories forever and can't wait to return. ❤️
